W15 Weligama

It was an overall good experience. The staff is good, food is good (though sometimes takes long), and right on the beachfront

Dealing with the checkin person was frustrating and there is room for improvement. Its a bit of headache to get clear information or answers from him so I suggest not to bother and keep it simple. The standard double room is absolutely unliveable so be warned. They are very aware of this as straight after I booked and payed they sent me an email warning me of the extreme noise problem (at night so its not possible to sleep), BUT they also refused to let me do anything reasonable about it (e.g. cancel or change room) so I was locked in. For the area it is a premium price so you expect more, but I think other places try harder. You can see other guests complaining about the same problem and I would not ignore it if you read this. Its possible to say I was unlucky, but for those on holiday paying the rates this place charges there is no need for you to "try your luck" here if you have an other choice. The restaurant however is great. Loved the food (western or local options) and the service is friendly. Location is good especially for surf.